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April 3, 2017 – April 6, 2017
APPA’s “Supervisory Toolkit: Nuts and Bolts of Facilities” will be offered at Colorado State University, April 3- 6, 2017. Participate in this exciting program, developed for front-line supervisors and written by facilities professionals and trainers.
The Supervisor’s Toolkit has been specifically designed to meet the needs of the facilities management employee. It is a structured, open-ended, and pragmatic approach to developing supervisors. It is not a “teach” program but a development process designed to help supervisors realize both personal and professional growth. This unique program is tailored specifically toward the education facilities professional. All training materials used and distributed for this session, from the videos that depict real-life work examples to PowerPoint presentations, use facilities language so that participants can relate to what is being taught.
Supervisor Toolkit Modules:
1. Supervision, What is it?
2. It’s More than Administrivia
3. Communication, Let’s Talk
4. If it Weren’t for the People…
5. Motivation & Performance
6. Customer Service Triangle
7. Leadership Tools for Success